The Pink Crawfish Shoppe LLC

Privacy Policy

Effective Date: March 17, 2026

This Privacy Policy describes how The Pink Crawfish Shoppe LLC ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from thepinkcrawfishshoppe.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide to Us

When you place an order, create an account, or contact us, we may collect the following information:

•       Name, billing address, and shipping address

•       Email address and phone number

•       Payment information (processed securely through Shopify Payments — we do not store full card numbers)

•       Order history and communications with us

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

•       IP address and browser type

•       Pages viewed and referring URLs

•       Device and operating system information

•       Cookies and similar tracking technologies (managed through Shopify)

2. How We Use Your Information

We use the information we collect to:

•       Process and fulfill your orders, including sending order confirmations and shipping updates

•       Send you text messages (SMS) about your orders, promotions, and abandoned carts — only with your consent

•       Respond to your questions or customer service requests

•       Improve our Site and product offerings

•       Comply with legal obligations

3. Text Messaging (SMS) Communications

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from The Pink Crawfish Shoppe LLC, including:

•       Order confirmations and shipping updates

•       Promotional offers and sales announcements

•       Abandoned cart reminders

Message frequency will vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at caroline@thepinkcrawfishshoppe.com. Opting out of SMS will not affect your ability to make purchases.

We do not sell or share your mobile phone number with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We use Shopify to operate our online store. Shopify processes your data on our behalf to enable website functionality, payment processing, and order management. Shopify's privacy practices are described at https://www.shopify.com/legal/privacy.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies

Our Site uses cookies and similar technologies through Shopify to enhance your shopping experience, remember your preferences, and analyze Site traffic. You can control cookie settings through your browser, though disabling cookies may affect Site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, please contact us at:

The Pink Crawfish Shoppe LLC

12726 Hidden Ln., Baytown, TX 77523

caroline@thepinkcrawfishshoppe.com

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate steps to delete it.

9. Security

We implement commercially reasonable measures to protect your personal information. Payment transactions are processed through Shopify's secure, PCI-compliant payment infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Pink Crawfish Shoppe LLC

12726 Hidden Ln., Baytown, TX 77523

Email: caroline@thepinkcrawfishshoppe.com

Website: thepinkcrawfishshoppe.com